Shipping Policy

Last Updated: September 17, 2026

Overview

At Virelto, we want your order to reach you safely and as quickly as possible. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you purchase from our website.

Order Processing

Orders are typically processed within 1 business day after your order has been successfully placed and payment has been confirmed.

Once your order has been processed and shipped, you will receive shipping information and tracking details when available.

Please note that orders placed on weekends or holidays may require additional processing time.

Shipping Availability

Virelto currently ships orders within the United States.

We may update our shipping destinations from time to time. Any available shipping options for your location will be displayed during checkout.

Shipping Costs

Virelto offers free shipping on qualifying US orders over $75.

For orders that do not qualify for free shipping, applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the order, destination, and shipping method available.

Delivery Times

Delivery times can vary depending on your shipping address, carrier, and other circumstances.

Any estimated delivery timeframe provided at checkout or after shipment is an estimate and is not guaranteed. Delays may occur due to weather, carrier issues, holidays, high order volumes, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, tracking information may be provided so you can monitor your package.

Please allow some time for tracking information to become active after the carrier receives and scans your package.

Delivery Issues

If your package is delayed, damaged, or appears to have been delivered but cannot be located, please contact us as soon as possible.

For damaged packages, we may request photographs of the package and the product to help us investigate the issue with the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to the carrier or sender. Any additional shipping costs resulting from incorrect information may be the customer's responsibility.

Lost or Stolen Packages

Once an order has been delivered to the shipping address provided at checkout, Virelto cannot guarantee responsibility for packages that are subsequently lost or stolen.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, or the carrier. You may also contact us for assistance.

Changes to This Policy

Virelto reserves the right to update this Shipping & Delivery Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: virelto.co@hotmail.com

We will be happy to assist you with your order and shipping-related questions.